Terms of Service

Welcome to Pill Pick Up, LLC. Our goal is to make medication disposal simple, safe, and stress-free for seniors and families. By using our services, you agree to the terms outlined below.


📘 1. Service Overview

Pill Pick Up, LLC provides at-home medication pickup and disposal services. We collect unused or expired medications, seal them in tamper-evident bags, and transport them to approved destruction partners.


🗓️ 2. Scheduling & Appointments

  • ✔ Appointments may be scheduled online, by phone, or by text.
  • ✔ We do our best to arrive during your scheduled window.
  • ✔ If delays occur, we will notify you promptly.

❌ 3. Cancellations

You may cancel your appointment at any time at no charge. Simply call or text us, and we’ll take care of it.


🧪 4. Accepted Items

We accept most prescription medications, pills, liquids, and over-the-counter products. We cannot accept sharps, needles, syringes, inhalers, or hazardous waste.


🔒 5. Privacy & Confidentiality

Your privacy is extremely important to us.

  • ✔ We follow HIPAA-aligned handling practices.
  • ✔ We do not record medication names or dosages.
  • ✔ We do not store personal medical information.

🛡️ 6. Safety & Compliance

All medications are sealed in tamper-evident bags at your home. Once sealed, they cannot be opened without visible damage. We transport all items directly to compliant disposal partners.


💳 7. Payments

  • ✔ Payment is collected at the time of service or during online booking.
  • ✔ We accept major credit/debit cards and digital payments.

🚫 8. Limitations of Service

Pill Pick Up, LLC does not provide medical advice, pharmacy services, medication management, or emergency support. We are a disposal service only.


📄 9. Liability

By using our service, you agree that Pill Pick Up, LLC is not responsible for:

  • ✔ Adverse events caused by medication use before disposal
  • ✔ Items not disclosed or hidden within your disposal bag
  • ✔ Loss or damage related to misuse of medications prior to pickup

📬 10. Contact Information

Pill Pick Up, LLC
7723 NW 123rd Ter
Kansas City, MO 64163
Phone: 816-343-4219
Email: support@pillpickup.com


💙 Thank You

We appreciate your trust in us. Our goal is to make your home safer and your life easier.

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