Pill Pick Up, LLC is committed to protecting your privacy. While we are not a healthcare provider, we follow HIPAA-aligned practices to ensure your personal information and medication details remain private and secure.
🔒 1. Our Privacy Commitment
We protect your information with the same care and respect you would expect from any medical professional. Privacy and confidentiality are built into every part of our service.
📁 2. Information We Collect
We collect only what is necessary to schedule and complete your medication pickup:
- ✔ Your name
- ✔ Phone number or email
- ✔ Pickup address
- ✔ Appointment time
We do NOT collect or store protected health information (PHI), such as:
- ❌ Medication names
- ❌ Dosages
- ❌ Medical history
- ❌ Doctor or pharmacy records
🛡️ 3. How We Protect Your Privacy
We use HIPAA-aligned procedures, including:
- ✔ Secure, tamper-evident bags
- ✔ No recording of medication details
- ✔ No photos or digital images of medications
- ✔ Confidential, respectful service at your door
🚚 4. Medication Handling
Your medications are sealed at your home in tamper-evident bags. Once sealed, the bags cannot be opened without visible damage. We transport them directly to approved disposal partners.
📤 5. Disclosure of Information
We do not share your information with anyone except:
- ✔ Law enforcement if required by law
- ✔ Disposal partners to confirm destruction (no personal or medication details are shared)
🧾 6. Your Rights
You have the right to:
- ✔ Request what personal scheduling information we have on file
- ✔ Ask that we update or correct your information
- ✔ Request that your information be deleted after service
📬 7. Contact for Questions
If you have questions about your privacy or our practices, we’re here to help:
Pill Pick Up, LLC
7723 NW 123rd Ter
Kansas City, MO 64163
Phone: 816-343-4219
Email: support@pillpickup.com
💙 Thank You
Your trust matters to us. We always handle your information and medications with privacy, safety, and respect.